The hotel is very clean, the rooms are fantastic, and the staff is very hospitable and friendly! From front dest clerk, Angie to the wonderful servers like Francisco and John Henry who made sure we had plenty of delicious breakfast options, we were made to feel at home! Our room had TV, coffee, delicious smelling soap, shampoo and conditioners, ironing board, free Internet, fresh towels daily, room cleaned daily, and free breakfast! What else can you ask for! My favorite surprise? A washer and dryer on my floor! It was so awesome to be able to wash and dry my clothes and pack clean clothes for my trip back to CT! Did I mention how quiet it was there? Even the guests were respectful and kind! We haven't had a relaxing time like this, at a hotel, in decades! The hotel is super close, only minutes away from anything you'd want to see, eat, or do. When you do visit this area, be sure to have lunch at the Garden Bistro, on Orange St. It's like you died and went to paradise! Lol. It was amazing, but I digress. We loved everything about the hotel. Perhaps if it had a pool, it would be perfect, but even without the pool, it was wonderful! Oh! It does have a nice gym! And PLENTY of free parking! We would highly recommend staying at the Best Western Plus Hotel in Lakeland. If we ever travel to these parts again, we certainly will!
S
marraskuu 2024
Breakfast was best I've had in this class of hotel. Fresh, hot, eggs tasted like eggs (not powdered or liquid eggs other places use), sausage gravy was right consistency and delicious, biscuits were tasty. Even pancakes. Friendly pleasant staff in all areas. Rooms were clean. Beds were comfortable.
Rita
lokakuu 2024
The room was clean and comfortable. The soap in the bathroom smelled really nice. Bed was comfortable. The breakfast was the best part of the stay. Small single serve coffee maker in room that I didn't use. Mini fridge in room kept my drinks cold. Breakfast was a hot buffet style meal with eggs, sausage, breakfast potatoes, assorted juices in a dispenser machine. Coffee. There was a machine that made pancakes in minutes. Toast, English muffins, yogurt, cereal. Lots of choices. Overall, a good experience. Staff was friendly.
Helene
huhtikuu 2024
What I loved the most was the cleaness in the room and how organized everything was. I had bad experience in fancy hotels with bedbugs, so my main concern was walking into the same experience, but NO, it was a great and pleasant experience. All I can say is keep up the great work guys the employees and the cleaning ladies are 100%. Love you all, and God bless you.
Florencia
heinäkuu 2024
It is one of the best hotels we have ever stayed at. Everyone is very pleasant and accommodating. The rooms are big, very clean, and the breakfast is very good. The maid service is exceptional. We would recommend the hotel to everyone. We have stayed here many times, when coming to Lakeland, and it is always just as good as previously. It is also in a very good location.
Keith
elokuu 2023
It was clean and the staff was friendly and accommodating. Breakfast was good.
Amanda
heinäkuu 2024
The food was excellent. John Henry worked the breakfast room and we have never experienced a more friendly and helpful person. He went above and beyond. A true asset to the hotel. The front desk staff was just a joy. You were greeted every time you came in. So helpful. I can't say enough good things about them. Other hotels could truly learn from them
Barb
marraskuu 2023
Eunice
heinäkuu 2024
It was clean, the staff was friendly and the breakfast was good.
James
tammikuu 2025
Good bed in a big room. Breakfast area is functional but very friendly.
Paul
joulukuu 2024